Last Updated: April 2026

Some products sold by Fashodre LLC are large, heavy, or oversized — including solar panel systems, large garden structures, and home improvement equipment. These items require special freight shipping instead of standard parcel delivery. This page explains exactly how freight shipping works so you know what to expect.

What Is Freight Shipping?

Freight shipping is used for large or heavy items that cannot be sent through standard carriers like UPS or FedEx. A freight carrier transports these items by truck and delivers them directly to your address, ensuring your product arrives safely and in the best possible condition.

Is Freight Shipping Free?

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Yes — Fashodre LLC offers free shipping on all U.S. orders, including large freight items. No hidden fees, no extra charges for oversized products.

Which Products Require Freight Shipping?

Freight shipping is required for the following types of products. Items that ship via freight will be clearly indicated on their product listing:

☀️ Solar Panel Systems
🔋 Battery Storage Units
🏗 Mounting & Racking Systems
🏡 Large Home Structures
🌿 Garden Pergolas & Raised Beds
📦 Any Oversized Item

How Long Does Freight Delivery Take?

Freight orders are processed within 1 business day (Monday – Friday). After processing, freight shipments typically arrive within 3–7 business days, depending on your location and the freight carrier's schedule.

Orders placed after 11:00 PM CST (UTC −6) will be processed the next business day.

How Does Freight Delivery Work?

Freight delivery differs from standard parcel delivery. Here is what to expect step by step:

  1. Your order is processed and dispatched from our warehouse in Fairview, Montana.
  2. You receive a shipping confirmation email with your tracking number.
  3. The freight carrier will contact you by phone to schedule a delivery appointment. Make sure your contact number is accurate at checkout.
  4. You must be present at the delivery address during the scheduled delivery window to receive the shipment.
  5. The driver delivers the item to your curb or driveway — not inside your home or garage.
  6. Inspect the packaging carefully before signing the delivery receipt.

What to Do When Your Freight Order Arrives

Before signing for your delivery, please follow these steps:

  • Inspect the outer packaging for any visible dents, tears, or damage
  • If any damage is found, note it clearly on the delivery receipt before signing
  • Take photos of any damage immediately upon delivery
  • Contact us at contact@fashodre.com with your order number and photos as soon as possible

⚠️ Important: If you sign for a delivery without noting visible damage on the receipt, it may not be possible to file a damage claim afterward. Always inspect your shipment thoroughly before signing.

What If My Freight Order Arrives Damaged?

If your item arrives damaged, please contact us immediately:

  • Email contact@fashodre.com with your order number and clear photos of the damage
  • Do not attempt to assemble or install a visibly damaged product
  • Fashodre LLC will arrange a replacement or issue a full refund at no cost to you

Can I Track My Freight Order?

Yes. Once your order has shipped, you will receive a tracking number by email. You can use this number to track your shipment on the freight carrier's website. Please allow up to 48 hours after shipment for tracking information to update.

Frequently Asked Questions

❓ What if nobody is home during delivery?

Freight deliveries require someone to be present. If you miss your scheduled delivery window, the carrier may charge a redelivery fee. Please contact us as soon as possible at contact@fashodre.com if you need to reschedule.

❓ Will the driver bring the item inside my home?

No. Freight delivery is curbside only — the driver will place the item at your curb or driveway. Fashodre LLC does not offer inside delivery or white-glove service at this time.

❓ Do you offer international freight shipping?

No. All freight shipments are within the contiguous United States only. We do not currently offer international freight shipping.

❓ Can I change my delivery address after placing an order?

Address changes may be possible before the item ships. Please contact us immediately at contact@fashodre.com or +1 (701) 491-5281 and we will do our best to accommodate your request.

❓ What if my freight delivery is delayed?

While we work hard to meet the stated timeframes, occasional delays may occur due to carrier scheduling, severe weather, or high order volumes. If your freight order has not arrived within the expected window, please contact us with your order number and we will investigate promptly.

Contact Us

Address
3646 160th Q Ave NW, Fairview, MT 59221, USA
Phone
+1 (701) 491-5281
Email
Contact@fashodre.com
Business Hours:
Mon – Fri 9:00 AM – 6:00 PM Saturday Closed Sunday Closed